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Shipping policy

At Livianest.com, we aim to deliver your orders quickly and reliably. Please read our shipping policy carefully.

1. Processing Time

Orders are processed within 1–3 business days.
Once your order is shipped, you will receive a confirmation email with tracking information (if available).

2. Shipping Methods & Delivery Times

Region Estimated Delivery Time Notes
USA & UK 7–14 business days Standard shipping, $10 flat rate
Worldwide (Other Countries) 7–14 business days Standard shipping, $5 flat rate, customs may apply

Delivery times are estimates and may vary due to postal delays, customs, or unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery country:

  • USA & UK: $10 flat rate
  • All Other Countries: $5 flat rate

Free shipping may be available on select products or promotions.

4. Change Of Delivery Address

For requests to change your delivery address, we can update it any time before your order is dispatched.

5. Delivery Time Exceeded

If delivery time exceeds the estimated timeframe, please contact us so we can investigate and help you track your order.

6. Parcels Damaged In Transit

If your parcel is damaged during transit:

  • If possible, reject the parcel from the courier and contact customer service.
  • If the parcel was delivered without your presence, contact us for next steps.

7. Cancellations

  • If you change your mind, we can accept cancellations any time before the order has been dispatched.
  • If an order has already been shipped, please refer to our Refund Policy.

8. Customer Service

For any questions about shipping or your order, contact us:

  • Email: eyaley961@gmail.com
  • Phone: +9720522364706